Terms of Service

By using the Avyan website (avyan.dev) or engaging our services, you agree to these Terms of Service. Avyan is operated by Samiksha Das and Rohit Raj (“Avyan,” “we,” “us,” or “our”).

If you do not agree with any part of these terms, please do not use our website or services.

Avyan designs and builds custom operational systems — software, dashboards, automations, and connected workflows — for growing businesses. Each engagement is custom-scoped and custom-built based on your specific operational requirements.

The scope, timeline, deliverables, and fee for each engagement are agreed in a written scope document shared before any work begins.

• –Fees are quoted per project, upfront, and in writing before any work begins.
• –Payment terms are agreed in the scope document for each engagement. Typical terms are 50% on scope sign-off and 50% on delivery.
• –All fees are in Indian Rupees (INR) unless otherwise agreed in writing.
• –Payments are processed via Razorpay. We do not store payment card details.
• –Fees are non-refundable once work has commenced, except where Avyan fails to deliver the agreed scope.

Upon full payment, you receive complete ownership of the system we build for you — including all code, data, and credentials. We do not retain any rights or access after handover unless separately agreed.

Delivery timelines are estimates based on agreed scope. We will communicate promptly if any delays arise and work to resolve them with you.

All engagements include a 30-day support period after go-live, during which we will fix any bugs or issues that arise from the delivered system at no additional charge.

Support beyond 30 days, or changes to delivered scope, are available under a separate support arrangement. Rates and terms for ongoing support are agreed separately in writing.

To enable us to deliver effectively, you agree to:

• –Provide timely access to information, systems, and stakeholders we need
• –Designate a point of contact who can make decisions on your behalf
• –Review and provide feedback on deliverables within agreed timelines
• –Not use any system we build for unlawful purposes or in violation of applicable Indian law

All work created in an engagement is assigned to you in full upon payment. We may describe the nature of our engagement (without identifying your business or sharing confidential details) in our portfolio or case studies, unless you request otherwise in writing.

Any tools, libraries, or frameworks we use that are open-source or third-party remain subject to their respective licences.

We treat all information you share with us — about your business, operations, data, and team — as confidential. We do not share it with any third party except as required to deliver your system (e.g., hosting providers), and only then subject to appropriate confidentiality obligations.

If you require a formal NDA before sharing sensitive information, we are happy to sign one. Contact legal@avyan.dev.

To the extent permitted by applicable law, Avyan's total liability in connection with any engagement shall not exceed the fees paid by you for that engagement.

We are not liable for indirect, incidental, or consequential losses arising from your use of a delivered system, including loss of revenue, data, or business opportunity.

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

We may update these terms from time to time. The “Last updated” date at the top reflects the most recent revision. For active engagements, the terms in effect at the time of your scope sign-off govern that engagement.

For any questions about these terms, write to us at legal@avyan.dev.